Palms Resort Disclaimers


Advanced Purchase Disclaimer

Before I take your credit card information, I need to confirm what we are reserving today, I have you

Arriving: {{arrivalDate}} and Departing: {{departureDate}} Staying for {{numberOfNights}} nights.

I have {{numberOfAdults}} adults and {{numberOfChildren}} children staying in the {{unitTypeName}} which has {{roomShortDescription}}

Your total stay is ${{total}} including tax and all fees. Before I charge your credit card, I have several hotel policies to go over with you…

The registered guest must be 21 or older at the time of check-in and provide a valid picture ID. 

A $15 per night per vehicle registration fee for up to 2 vehicles will be charged at check-in. (1 vehicle for 1 BR OR 2 vehicles for 2 & 3 BR units). Motorcycles, mopeds, scooters & trailers are not allowed on property. 

Your reservation is non-refundable and there will not be any refunds for early departure. Please note that reservations cannot be changed to alternate accommodations.

Cash payments are not accepted at check-in. The credit card used for the deposit, if different, must be presented at check-in with a matching photo ID. Unless the optional Accidental Damage Protection Plan is added at check-in, a $250 credit card pre-authorization will also be required at check-in, and the cardholder for the card used for the pre-authorization MUST be present at check-in.

Read Communication Terms:
Do you consent to receive telephonic sales and/or marketing calls and messages, including prerecorded messages, and text messages from Vacation Myrtle Beach and its agents at the telephone number confirmed herein regarding vacation offers, products and services, including through an automated telephone dialing system? You are not required to provide this consent to make a purchase from us. **Be sure to get a YES or NO before moving on**

(If guest agrees to Communication Terms) - Click the box that says, “I have read and accept the communication terms above.”

(If guest does not consent to Communication Terms) - Do NOT click the box that says, “I have read accept the communication terms above.”

Continue with Disclaimer:
Do you have any questions before I charge your credit card?

For your security, I am going to pause the recording so that your credit card information will not be recorded. Let me know when you are ready with your credit card number.

Click the box that says, “I have read and accept the terms shown above.”

**DO NOT READ COMMUNICATION TERMS AGAIN**

Future Booking Rate Code Disclaimer

Before I take your credit card information, I need to confirm what we are reserving today, I have you

Arriving: {{arrivalDate}} and Departing: {{departureDate}} Staying for {{numberOfNights}} nights.

I have {{numberOfAdults}} adults and {{numberOfChildren}} children staying in the {{unitTypeName}} which has {{roomShortDescription}}

Because rates for your stay are not currently available, we are currently holding your reservation with a Future Booking placeholder rate with a ${{deposit}} deposit. Once rates become available, we will contact you by phone and/or email to confirm your rates and collect any remaining deposit due to confirm your reservation.

Before I charge your credit card, I have several hotel policies to go over with you…

The registered guest must be 21 or older at the time of check-in and provide valid picture ID.  

A $15 per night per vehicle registration fee for up to 2 vehicles will be charged at check-in. (1 vehicle for 1 BR OR 2 vehicles for 2 & 3 BR units). Motorcycles, mopeds, scooters & trailers are not allowed on property.

Your deposit is non-refundable and there is a $20 fee should you need to change your dates. There will not be any refunds for early departure. 

Cash payments are not accepted at check-in. Unless the optional Accidental Damage Protection Plan is added at check-in, a $250 credit card pre-authorization will also be required at check-in, and the cardholder for the card used for the pre-authorization MUST be present at check-in.

The deposit required today is ${{deposit}}.

Any remaining balance will be automatically charged to your card 72 hours prior to your arrival. If we are unable to process the card on file for the balance due, your reservation will be automatically cancelled and the deposit will be forfeited. The credit card used must be presented at check-in, with matching photo ID.

You can protect your Vacation Investment today by adding our Vacation Interruption Protection for only $39.99. This protection will allow you to change your dates free of charge, refund the balance of your stay if you must depart early or refund your deposit if you need to cancel for any reason INCLUDING weather related instances like hurricanes.

The Vacation Interruption Protection fee is non-refundable and must be added within 24 hours of confirming the reservation. Would you like to go ahead and add the VIP to your reservation today?

(If guest says) Yes – That will bring your deposit today to ${{depositWithDamageWaiver}} **click YES to add VIP**

(If guest says) No – Just to confirm, you understand that by waiving the VIP, your deposit is non-refundable, there is a $20 fee for date changes, and there are no refunds for early departure. **click NO to decline VIP**

Read Communication Terms:
Do you consent to receive telephonic sales and/or marketing calls and messages, including prerecorded messages, and text messages from Vacation Myrtle Beach and its agents at the telephone number confirmed herein regarding vacation offers, products and services, including through an automated telephone dialing system? You are not required to provide this consent to make a purchase from us. **Be sure to get a YES or NO before moving on**

(If guest agrees to Communication Terms) - Click the box that says, “I have read and accept the communication terms above.”

(If guest does not consent to Communication Terms) - Do NOT click the box that says, “I have read accept the communication terms above.”

Continue with Disclaimer:
Do you have any questions before I charge your credit card?

For your security, I am going to pause the recording so that your credit card information will not be recorded. Let me know when you are ready with your credit card number.

Click the box that says, “I have read and accept the terms shown above.”

**DO NOT READ COMMUNICATION TERMS AGAIN**

Standard Disclaimer

Before I take your credit card information, I need to confirm what we are reserving today, I have you

Arriving: {{arrivalDate}} and Departing: {{departureDate}} Staying for {{numberOfNights}} nights.

I have {{numberOfAdults}} adults and {{numberOfChildren}} children staying in the {{unitTypeName}} which has {{roomShortDescription}}.

Your total stay is ${{total}} including tax and all fees.

Before I charge your credit card, I have several hotel policies to go over with you…

The registered guest must be 21 or older at the time of check-in and provide a valid picture ID. 

A $15 per night per vehicle registration fee will be charged at check-in. You may register (1 vehicle for 1 BR OR 2 vehicles for 2 & 3 BR units). Motorcycles, mopeds, scooters & Trailers are not allowed on the property.

Your deposit is fully refundable and there are no fees to change your dates up until 14 days prior to your arrival.  Within 14 days of arrival, the first night is non-refundable.  There is a $20 fee should you need to change the dates within 14 days of arrival.  There will not be any refunds for early departure.

Cash payments are not accepted at check-in. The credit card used for the deposit, if different, must be presented at check-in with a matching photo ID. Unless the optional Accidental Damage Protection Plan is added at check-in, a $250 credit card pre-authorization will also be required at check-in, and the cardholder for the card used for the pre-authorization MUST be present at check-in.

If their arrival date is NOT within 72 hours:

The deposit required today is ${{deposit}}. The remaining balance will be automatically charged to your card 72 hours prior to your arrival. If we are unable to process the card on file for the balance due, your reservation will be automatically canceled and the deposit will be forfeited. The credit card used must be presented at check-in, with a matching photo ID.

If their arrival date is within 72 hours:

Your total amount due today is ${{total}}. The credit card used must be presented at check-in, with a matching photo ID.

For extra peace of mind, You can protect your Vacation Investment today by adding our Vacation Interruption Protection for only $39.99.

This protection will allow you to change your dates free of charge or refund your deposit if you need to cancel up until 4 PM on the day of arrival. It will also allow a refund of the balance of your stay if you must depart early for any reason INCLUDING weather-related instances like hurricanes.

The Vacation Interruption Protection fee is non-refundable and must be added within 24 hours of confirming the reservation.

Would you like to go ahead and add the VIP to your reservation today?

(If the guest says) Yes – That will bring your deposit today to ${{depositWithDamageWaiver}} **click YES to add VIP**

(If the guest says) No – Just to confirm, you understand that by waiving the VIP, your 1st night’s deposit is non-refundable, there is a $20 fee for any date changes, and there are no refunds for early departure. **click NO to decline VIP**


Read Communication Terms:
Do you consent to receive telephonic sales and/or marketing calls and messages, including prerecorded messages, and text messages from Vacation Myrtle Beach and its agents at the telephone number confirmed herein regarding vacation offers, products and services, including through an automated telephone dialing system? You are not required to provide this consent to make a purchase from us. **Be sure to get a YES or NO before moving on**

(If guest agrees to Communication Terms) - Click the box that says, “I have read and accept the communication terms above.”

(If guest does not consent to Communication Terms) - Do NOT click the box that says, “I have read accept the communication terms above.”

Continue with Disclaimer:
Do you have any questions before I charge your credit card?

For your security, I am going to pause the recording so that your credit card information will not be recorded. Let me know when you are ready with your credit card number.

Click the box that says, “I have read and accept the terms shown above.”

**DO NOT READ COMMUNICATION TERMS AGAIN**