General Resort Information
We are unable to accept reservations for same-day arrivals at Palms.
Reservations will be automatically charged for the remainder of their stay 72 hours prior to check-in. Reservations made within 72 hours of the arrival date will be charged the full amount at time of booking.
Front Desk hours: Daily 9a - 5p
Address: 2500 North Ocean Blvd. Myrtle Beach, SC 29577
Phone: 800-300-1198
# of floors: 17 each building
# of units: 96
# of units on rental program: 28
# of elevators: 2 in each building
Smoking Policy: All units are non-smoking and smoking is NOT permitted on the balconies. Designated areas only.
Handicap Units: NONE
Cancel Policy: Reservations can be changed or canceled at no charge up to 14 days before arrival. VIP is also available. Within 14 days of arrival, the first night’s deposit is non-refundable. There is a $20 fee should you need to change the dates within 14 days of arrival. There will not be any refunds for early departure.
Interior Hallways: No
North Tower: Check-in Desk | 2 Bedroom Condo | 3 bedroom condos
South Tower: 1 BR Suites | 3 BR Penthouses
Extra Adult Charge: 17 and older / $10 per night
Extra Child Charge: 16 and under stay free
Has Cribs: No / Pack and Plays: Yes
Has Rollaway Beds: No
Resort Fee: $16-$21 per night
Housekeeping Services: All rooms are made up with fresh, clean linens and towels prior to every guest check in. Exchange of towels, bed linens and other amenities will be provided upon request by visiting the front desk between 9a-5p. Guests may trade dirty linens in to get clean linens.
Check-In Information
We are unable to accept reservations for same-day arrivals at Palms
Reservations will be automatically charged for the remainder of their stay 72 hours prior to check-in. Reservations made within 72 hours of the arrival date will be charged the full amount at time of booking.
Front Desk hours: Daily 9a - 5p (Guests can check in at Beach Colony when the Front Desk is not open)
Cash will NOT be accepted at Check-in.
Pre-paid cards without a name will not be accepted at check-in. Prepaid credit cards without the guest’s name on them may be used for the deposit over the phone or for online reservations but will not be accepted for final payment at check-in.
Pre-Authorization: Unless the optional Accidental Damage Protection Plan is added by check-in, A $250 credit card pre-authorization is required at check-in. The cardholder for the card used for the pre-authorization MUST be present at check-in.
Minimum Check-In Age: 21
Check-In Time: 4 PM
Check-Out Time: 11 AM
Check-in Location: North Tower
Accepts Locals: Yes
Parking Information
Registration Info: A $15 per night per vehicle registration fee will be charged at check-in.
Guests may register 1 vehicle for 1 BR or 2 vehicles for 2 & 3 BR units.
Handicapped Parking: There is no fee for onsite parking if the guest has a handicapped plate or hang tag.
Motorcycles allowed: No
Trailer Parking: No
Golf Carts allowed: No
Parking Location: Across the street from the resort
Parking Garage Height: 6'5"
Additional Parking: No (guests may utilize city parking)
Airport Shuttle: No
Hotel Services
Free Wi-Fi
Coin-operated Laundry - South Tower
Washer $1.50 | Dryer $1.50
Fitness Room - South Tower | Open daily: 9a-9p (hours subject to change)
Oceanfront Lawn - Lounge area
3/4 of a mile from the Myrtle Beach Boardwalk
1 mile from the Convention Center
1.4 miles from Broadway at the Beach
Water Amenities
Outdoor pools are open from 9 am-9 pm.
Towels are Not provided
Outdoor Pools: 1
Located at the North Tower
Depth: 5' (open and heated seasonally)
Now open for the 2024 Season
1 Hot Tub
Indoor Pools: 1
Located at the South Tower
Heated to around 86 degrees
1 Kiddie Pool (heated to around 86 degrees)
2 Hot Tubs
Food and Beverage
None - Guests receive a discount at Harry's Pancake House
Restaurants within 5 miles of Palms:
Croissants Bakery & Bistro
Damon’s Bar & Grill
Fuddruckers
Harry’s Breakfast Pancakes
Magnolias at 26th
New York Prime
Riptydes Beach Club